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Privacy Policy – Docklab

Last updated: 27 August 2025

At Docklab (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how you can exercise your rights under the General Data Protection Regulation (GDPR).

1. Who we are

Docklab B.V. 
Vasteland 100, 3011BP Rotterdam
Contact: office@docklab.nl

2. What data we collect

When you use our website, we may collect the following personal data:

  • Contact details: name, email address, phone number (if provided via forms).

  • Messages: the content of inquiries you send us through forms or email.

  • Technical data: IP address, browser type, and usage data (through cookies and analytics tools).

  • Cookies: see our Cookie Policy for details.

3. Why we collect your data

We use your data only for the following purposes:

  • To respond to your questions or requests.

  • To provide and improve our services.

  • To analyze website usage and improve performance.

  • To comply with legal obligations.

4. Legal basis for processing

We process your personal data under one of the following legal grounds:

  • Consent – when you actively provide your details (e.g. via contact form).

  • Legitimate interest – for website analytics, security, and improving our services.

  • Legal obligation – if we are required by law to keep certain data.

5. How long we keep your data

  • Contact form messages: kept for a maximum of 12 months.

  • Analytics data: stored as per the retention period of the analytics tool used (e.g. Google Analytics).

  • Legal records: stored as required by law.

After these periods, your data will be deleted or anonymized.

6. Who we share your data with

We do not sell or trade your personal data.
We may share data with trusted third parties that help us operate our website or services, such as:

  • Website hosting provider.

  • Email service provider.

  • Analytics tools (e.g. Google Analytics, if used).

All parties comply with GDPR and process data only on our instructions.

7. Your rights under GDPR

You have the right to:

  • Access your personal data.

  • Correct inaccurate or incomplete data.

  • Delete your personal data (“right to be forgotten”).

  • Restrict or object to processing of your data.

  • Withdraw consent at any time.

  • Data portability (receive your data in a usable format).

To exercise your rights, contact us at office@docklab.nl.

If you are not satisfied, you also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

8. Security of your data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.